Your First Visit
Your first visit to Lynnwood Orthodontics is all about getting to know you, and helping you feel completely at ease. From the moment you walk through our doors, you’ll be greeted by a team that genuinely cares about your comfort, your questions, and your smile goals.
We start with a warm welcome and a quick office tour so you know where everything is. Then, we’ll take a few digital images or X-rays if needed and introduce you to Dr. Fan. She’ll sit down with you to review your smile, explain what she sees, and walk you through the best treatment options based on your needs—whether it’s braces, clear aligners, or simply monitoring growth for younger patients.
There’s never any pressure to start treatment right away. We want you to feel informed, empowered, and excited about the journey ahead. And of course, we’ll take time to answer every question you have—from how long treatment might take to what daily life with braces or aligners is really like.
We believe your smile journey should start with trust, comfort, and clarity—and that’s exactly what you’ll find here.
Financial Information
At Lynnwood Orthodontics, we’re committed to making high-quality care accessible and affordable—because everyone deserves a smile they feel confident about. We know that finances are often one of the biggest concerns when considering treatment, and we’re here to make that part of the process as smooth and stress-free as possible.
During your initial consultation, we’ll go over the cost of your recommended treatment and explain all your payment options clearly—no surprises, no hidden fees. Our team will help you navigate insurance coverage, explore flexible financing options, and create a payment plan that works with your budget and timeline.
Whether you’re planning for your child or yourself, we’ll work with you to find a solution that makes sense. Orthodontic treatment is an investment, and our goal is to make sure it’s one you feel good about—both financially and personally.
If you have questions about costs or insurance before your visit, don’t hesitate to reach out. We’re always happy to help.
Broken Bracket Policy
Proper care of your braces is essential to keep your treatment on schedule and help prevent unnecessary repairs. Patients are expected to follow all care instructions provided by our office, including avoiding foods and habits that can damage brackets.
The first three (3) broken brackets during treatment will not incur an additional charge.
Beginning with the fourth (4th) broken bracket, a $50 fee will be charged for each additional broken bracket.
This fee applies only to bracket breakage determined to be the result of patient-related causes. Brackets that come loose due to normal treatment or circumstances beyond the patient’s control will not be subject to this fee.
Please contact our office as soon as possible if a bracket becomes loose or broken so that a repair appointment can be scheduled.
Appointment Agreement Policy
Our goal is to provide exceptional orthodontic care to every patient. To help us maintain an efficient schedule and accommodate all patients in a timely manner, we ask that you follow our appointment cancellation policy.
When an appointment is scheduled, that time is reserved specifically for you. Missed appointments or late cancellations prevent us from offering that time to other patients who may need care.
Cancellation and Missed Appointment Policy
- We require at least 48 hours’ notice if you need to cancel or reschedule an appointment.
- Failure to provide the required notice will be considered a missed appointment.
- A $50.00 missed appointment fee will be charged for appointments canceled with less than 48 hours’ notice or for appointments that are missed without notice.
- This fee is the patient’s responsibility and cannot be billed to insurance.
- Future appointments may not be scheduled, and records may not be transferred until the fee has been paid in full.
- Patients who arrive more than 10 minutes late without prior notice may be considered a missed appointment and may be subject to the $50.00 missed appointment fee.
If you have any questions regarding this policy, please contact our office.
We will be happy to answer any questions you may have.